Ignite Assistant

AI help, right where you need it

Ask questions, get guidance, and resolve issues without leaving Business Central. Your team gets an AI expert on call, always.

Book a Free DemoSee It in Action

How Business Central teams get stuck today

  • Staff hit a question and stop to search through documentation or raise a ticket
  • New team members need constant hand-holding during their first months
  • IT support desks field basic Business Central usage questions every day
  • Remote and offshore teams have no one to ask outside business hours
  • Knowledge lives with two or three people and disappears when they leave

What Ignite Assistant changes

  • Any team member gets an instant answer without leaving their current page
  • New staff become productive faster with guided step-by-step support
  • IT teams spend less time on basic Business Central questions
  • Global teams get the same quality of support at any hour
  • Institutional knowledge is captured and accessible across the organisation

In Practice

The kind of questions your team can ask

Ignite AssistantInside Business Central
Why is this sales order showing as blocked?
This sales order is blocked because the customer has exceeded their credit limit. The current outstanding balance is above the limit set on their customer card. You can increase the credit limit, get approval to release the order manually, or ask the customer to reduce their balance first.
How do I release it manually?
To manually release a blocked sales order, open the order and click Actions, then Release. You will need the Sales Order Release permission. If you do not have this, ask your Business Central administrator or a user with the Sales Manager role to release it for you.

Features

Built for everyday Business Central users

Right Inside Business Central

The assistant lives inside your Business Central interface. No switching apps, no extra browser tabs. Your team stays in their workflow.

Ask in Plain English

Team members ask questions exactly as they would ask a colleague. No commands or special syntax to learn.

Context-Aware Answers

The assistant understands your Business Central environment, your data, and common BC processes. Answers are specific, not generic.

Step-by-Step Guidance

For complex processes, the assistant walks your team through each step in order, reducing errors and cutting training time.

Available Around the Clock

Available 24 hours a day, seven days a week. Teams in different time zones get the same quality of support without waiting.

Fewer Support Requests

When staff can get answers instantly, the volume of internal IT support requests and help desk tickets drops significantly.

Who It Helps

For every member of your team

💼

Finance Director

Give your team confidence to resolve day-to-day Business Central questions without escalating every issue.

⚙️

Operations Manager

Onboard new team members faster. Staff get consistent, accurate guidance from day one without relying on your most experienced people.

🖥️

IT Manager

Reduce the volume of Business Central support tickets from operational staff so your team can focus on higher-value work.

Questions about Ignite Assistant

Give your team an AI expert on call

Book a free demo and see how Ignite Assistant handles real Business Central questions from your team.

Book a Free Demo